Industry: Home Improvement
Location: Australia
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Projects Overview

FHS partnered with us to transform their online presence through a complete ecommerce web development rebuild. Their old platform was slow, outdated, and unable to deliver the seamless digital experience customers now expect. Our mission was to create a powerful, scalable, and future-ready solution that would drive measurable growth for their business.

Challenge or Problem

Before working with us, FHS faced multiple challenges that were limiting their digital growth:

  • Poor website performance with slow loading times.
  • Outdated design that failed to engage modern shoppers.
  • Clunky checkout process that caused high cart abandonment.
  • No mobile-first optimisation, missing out on a large customer base.
  • Inefficient backend system that made product management time-consuming.

These problems not only impacted conversions but also created frustration for both customers and staff.

Objectives & Goals

Our goal was to deliver an ecommerce platform that could scale with the business while improving user experience and operational efficiency. Key objectives included:

  • Develop a fast, responsive, and mobile-optimised website.
  • Streamline the checkout process to reduce cart abandonment.
  • Enhance navigation with advanced product filtering and search.

Case Solution

We started with a strategy that focused on speed, usability, and long-term scalability. Our ecommerce web development team created a customised solution designed to handle FHS’s product range and customer needs. Key improvements included:

  • A modern, responsive design optimised for both desktop and mobile users.
  • Rebuilt checkout flow with fewer steps and higher usability.
  • Integration of advanced category management and search features.
  • Secure, multi-option payment gateways for customer confidence.
  • SEO-friendly development to boost visibility from launch.

Alongside the technical build, we also worked on creating a smoother backend workflow, giving the FHS team more control and less complexity in managing their store.

 

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